Last Updated: July 2026

At Karimnagar Red Bricks, we strive to process and dispatch orders as quickly as possible. Please review our Cancellation Policy before placing an order.

1. Order Cancellation by Customer

• Orders may be cancelled before they are dispatched from our warehouse or manufacturing facility.

• To request a cancellation, please contact our customer support team as soon as possible with your Order ID and purchase details.

• If the order has not been processed or dispatched, the cancellation will be approved, and any eligible refund will be processed according to our Refund Policy.

2. Orders Already Dispatched

• Once an order has been dispatched or is in transit, it cannot be cancelled.

• Customers may not refuse delivery without prior approval from Karimnagar Red Bricks. Any additional transportation or handling charges resulting from refused deliveries may be deducted from any eligible refund, where applicable.

3. Custom or Bulk Orders

The following orders cannot be cancelled once production or dispatch has begun:

• Custom-sized or specially manufactured products.

• Bulk or commercial orders prepared specifically for a customer.

• Orders placed under special pricing, promotional offers, or contractual agreements, unless otherwise agreed in writing.

4. Cancellation by Karimnagar Red Bricks

We reserve the right to cancel any order under the following circumstances:

• Product is unavailable or out of stock.

• Incorrect pricing or product information due to technical or human error.

• Payment could not be verified or was unsuccessful.

• Delivery cannot be completed due to incorrect customer information.

• Circumstances beyond our reasonable control, including natural disasters, transportation disruptions, or government restrictions.

If we cancel your order, any payment received for the cancelled items will be refunded through the original payment method within 5–7 business days.

5. Refund for Cancelled Orders

• Approved cancellations made before dispatch are eligible for a refund.

• Refunds will be processed to the original payment method or the customer’s registered bank account, as applicable.

• Bank or payment gateway processing times may vary depending on the payment provider.