Refund Policy
Effective Date: November 2025
This Refund Policy outlines the conditions under which refunds or adjustments may be provided for product purchases and deliveries.
1. Order Cancellation by Customer
- You may cancel your order by informing us at least 24 hours before the scheduled dispatch.
- If cancellation is made within the allowed time frame, any advance payment will be refunded or adjusted against future orders.
- Cancellations made after goods have been dispatched or loaded for delivery are not eligible for a refund.
2. Cancellation by Karimnagar Red Bricks Supplier
- In exceptional circumstances, such as material unavailability, transport issues, or operational disruptions, we may need to cancel or reschedule your order.
- In such cases, customers will be notified immediately and offered the choice of a full refund or rescheduled delivery.
3. Product Quality Concerns
- If you find any issue with product quality or quantity, please report it to us within 24 hours of delivery.
- We will investigate and, if your concern is valid, may offer a replacement, partial refund, or credit adjustment at our discretion.
4. Mode of Refund
- Approved refunds will be processed to your original payment method (bank transfer, UPI, or cash) within 7–10 business days.
- Processing time may vary based on your payment provider or banking institution.
5. Non-Refundable Situations
- When incorrect delivery information (address, contact details, etc.) is provided by the customer.
- When goods have been accepted by the customer and no issue is reported within 24 hours.
- For special orders, discounted, or bulk-customized brick supplies once production or transport has started.
6. Contact for Refund Queries
If you have any concerns or wish to request a refund, please contact us using the details below.
Our team will verify your request and guide you through the resolution process.
Karimnagar Red Bricks Supplier
📞 Phone: +91 9059126499
🌐 Website: https://karimnagarredbricks.com
📍 Location: Karimnagar, Telangana, India